Privacy Policy
Who We Are and What This Covers
Futurenodetech operates as a specialized tax optimization strategy development firm serving businesses throughout Taiwan. This privacy policy explains how we handle your personal information when you interact with our services, website, or team members.
We believe transparency builds trust. You deserve to know exactly what data we collect, why we need it, and how we protect it. This isn't legal fine print – it's a straightforward explanation of our data practices.
Information We Collect
Business Contact Information
When you reach out for our services, we collect basic business details: company name, your role, business address, phone numbers, and email addresses. We also gather information about your business structure and current tax situation to provide relevant advice.
Financial Planning Data
For tax optimization work, we need specifics about your business finances, revenue patterns, expense categories, and existing tax strategies. This helps us develop personalized recommendations that actually work for your situation.
Communication Records
We keep records of our conversations – emails, meeting notes, phone call summaries. This ensures continuity in our service and helps us track the progress of your tax strategy implementation.
Website Activity
Our website collects standard information like your IP address, browser type, pages visited, and time spent on our site. We use this to improve our website experience and understand which resources prove most helpful.
How We Use Your Information
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Tax strategy development | Financial records, business structure | Contract performance |
| Client communication | Contact details, meeting notes | Legitimate business interest |
| Service improvement | Website analytics, feedback | Legitimate business interest |
| Regulatory compliance | All client records | Legal obligation |
Data Protection Measures
Technical Safeguards
We encrypt all sensitive data both in storage and during transmission. Our systems use multi-factor authentication, regular security updates, and automated backup systems. Financial information gets extra protection through isolated secure servers.
Physical Security
Our Taiwan office maintains controlled access with security systems monitoring entry points. Physical documents stay in locked filing systems, and computer workstations auto-lock during inactive periods.
Staff Training
Every team member receives comprehensive privacy training and signs confidentiality agreements. We conduct regular privacy refresher sessions and maintain clear data handling protocols.
Your Rights and How to Exercise Them
Access Your Data
Request copies of all personal information we hold about you. We'll provide this within 30 days in an easy-to-read format.
Correct Information
Tell us about any inaccurate or outdated information. We'll update our records immediately and notify relevant parties if necessary.
Delete Data
Ask us to remove your information from our systems, subject to legal retention requirements for tax and business records.
Data Portability
Receive your data in a structured format that you can transfer to another service provider if you choose.
How to Make Requests
Send data requests to our privacy team at support@futurenodetech.com. Include your full name and business details to help us locate your information quickly. We'll verify your identity before processing any requests – this protects your privacy and prevents unauthorized access.
Data Sharing and Third Parties
Professional Partners
Sometimes we work with certified accountants, legal advisors, or financial software providers to deliver comprehensive tax strategies. These partners sign strict confidentiality agreements and only receive information necessary for your specific project.
Service Providers
We use trusted technology providers for cloud storage, communication tools, and business software. These companies meet international security standards and process data only according to our instructions.
Legal Requirements
We may share information when required by Taiwan tax authorities, courts, or regulatory bodies. In such cases, we'll notify you unless legally prohibited from doing so.
Business Transfers
If Futurenodetech merges with another company or transfers ownership, your information may be included in that transaction. We'll notify affected clients and ensure the new entity maintains equivalent privacy protections.
Taiwan Privacy Law Compliance
Our practices align with Taiwan's Personal Data Protection Act and related regulations. We maintain required business records according to Taiwan tax law retention periods while respecting individual privacy rights.
For Taiwan-specific privacy concerns or questions about local data protection regulations, contact our compliance team. We work with Taiwan legal counsel to ensure our practices meet current local requirements.
Data Retention
We keep your information only as long as necessary for business purposes or legal requirements:
- Active client records: Maintained throughout our business relationship plus seven years for tax compliance
- Financial documents: Retained for seven years as required by Taiwan business regulations
- Communication records: Kept for three years to maintain service continuity
- Website analytics: Aggregated data retained for two years for service improvement
- Marketing preferences: Maintained until you request removal or change preferences
When retention periods expire, we securely delete information using certified data destruction methods.
International Data Transfers
Your information primarily stays within Taiwan. When we use international software providers or backup services, we ensure they meet equivalent privacy protection standards through appropriate safeguards and contractual protections.
We evaluate all international transfers carefully and maintain agreements that require our partners to protect your information according to Taiwan privacy standards.
Changes to This Policy
We review this privacy policy annually and update it when our practices change or new regulations take effect. Significant changes will be communicated directly to active clients via email.
Minor updates appear on our website with revised dates. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions and Contact Information
Our privacy team handles all data protection inquiries and requests. We're here to help you understand and exercise your privacy rights.
Contact Details:
Email: support@futurenodetech.com
Phone: +88675515707
Mailing Address:
Futurenodetech Privacy Team
9F, No. 8, Guanqian Road
Zhongzheng District
Taipei City 100, Taiwan
We respond to privacy inquiries within five business days. For urgent matters, call our main number and ask to speak with our privacy officer.
Effective Date
This privacy policy became effective on January 15, 2025. It applies to all information collected from that date forward, as well as existing client data in our systems.
Previous privacy policies remain available upon request for reference purposes.